This is how we do it!
How it Works, What to Expect, and Our Guarantee.
Call or visit us online to get a quote in seconds. Choose from 400+ unique cell phone repair services. We support both Apple and Samsung smartphones and tablets.
Confirm a time and location. We deliver service curbside to your location — all on your schedule. No more waiting at a retail store; our service vehicles are equipped with everything to service your device, even at a moment’s notice, wherever you may be.
Get Confirmation. Once you’ve submitted your repair request, you’ll receive confirmation via email and text message. Upon our arrival, greet your technician, sit back and relax.
Welcome to the ITECHS® Mobile Repair Service! We’re committed to making your phone repair experience as convenient and seamless as possible. Here’s what you can expect on the day of your appointment and how you can prepare for it.
We Arrive for the Appointment:
Upon arrival, the technician will find the closest available parking to your front door. From there, we just need your device to start the repair. Learn How it Works
Address Details:
Please be sure to provide any necessary information for the technician to find your location. Gate codes, apartment numbers, building numbers, and designated parking slots can be provided in the address section of the booking form.
How You Can Prep Your Device:
Please have your device with at least a 15% charge to ensure a timely repair.
Working from the Service Vehicle:
The repair process will be conducted from the technician’s service vehicle. The technician will remain on-site until the job is completed.
You’re Free to Hang Out or Go:
You are welcome to stay with the technician for light conversation during the repair, or you may choose to have the technician bring the device to you upon completion.
Payments:
We collect payment after the repair is completed.
We Guarantee It. For screen repair, our warranty period is for lifetime of that device. Suppose our screen malfunctions while under regular use. We will replace the screen again at no cost to you, forever.
For all other repair types. Our warranty period is for twelve (12) months from the date of service.
What the warranty does not cover. Defects or damage caused by accident, misuse, abnormal use, abnormal conditions, improper storage, neglect, or unusual physical, electrical or electromechanical stress; Defects or damage caused by exposure to liquid, moisture, dampness, weather conditions, sand, dust, or dirt inconsistent with the specifications and instructions applicable to the Product according to the user manual.
Transparency throughout the repair process. Handing your smartphone or tablet over to a service technician can be nerve-racking. Will the technician figure out your credit card information? Will they see your tax documents? What about your sensitive photos?
We can assure you that we will never ask for your password and your device will remain accessible to you during the entire repair process.
In some unique cases, we may need your device unlocked in order to test and finalize a repair. In these circumstances, the technician will request for you to be present while he/she navigates the contents of your device.
People want to know they can trust any company they do business with. Our track record proves that we are the company that follows through on our promises and delivers what we advertise. We never make promises that we cannot keep. Privacy Statement
CLEANED & DISINFECTED
Your phone could be 10 times dirtier than a toilet seat? We take on the challenge of eliminating the bacteria and dirt that accumulate on your iPhone or Samsung device over time. Our repair service includes the removal of food particles, earwax, and other debris that can harbor harmful germs.
VISUALLY INSPECTED
We take great care to ensure that your device is returned to you in the best possible condition. To achieve this, we start by visually inspecting and recording the condition of the device prior to servicing. We then use proven repair techniques and documentation to ensure that each repair is done as quickly and safely as possible.
SERVICED & SECURED
We take privacy and security very seriously. We never access any private information on clients' devices or request their password. Rest assured that your information remains safe throughout the repair process.
TESTED & POLISHED
Once we've thoroughly tested your phone to ensure that it is fully operational, our team takes extra care to give it a polished finish. We use a gentle, non-abrasive microfiber cloth to carefully wipe away any streaks or smudges on the surface of your device.
ITECHS® Mobile – The Fastest, Most Convenient Phone Repair Service Redefined by Our Revolutionary Mobile Service, Delivered Curbside to you, at your Beck and Call.
Comprehensive Repair Services:
We offer a wide range of repair services, including screen repair, battery replacement, charger port repair, back glass repair, and diagnostic services for popular brands like Apple, Samsung, Motorola, Google, and OnePlus devices.